Terms & Conditions
1.1. The Website (“Website”) https://explor.gr/which from now on will be referred to as the “Website”, is a website for the provision of services via the Internet created by the Company under the name GOUFAS PLOUTON – MAKRAKI ELEFTHERIA CO. and with d.t. explor.gr based in Heraklion, Crete, Manousogianni street no. 15 with no. GEMI 153000627000 (operating license number MH.TE: 1039Ε60000328001) VAT: EL 996976777 IRA of Heraklion (hereinafter referred to as the “Company”). The following terms and conditions will apply to the use of the Company’s website, which can be found at https://explor.gr/as well as the services provided by the Company. By using the Website or the Services provided by the Company, the users indicate the full acceptance of the terms and conditions that the Company has set or will set in the future.
1.2 The users of the Application and the Website of the Company and / or their visitors will hereinafter be referred to as “Users”, regardless of whether they make a final registration in the Services of the Company.
1.3. If a User or a representative of the User does not agree with these terms and conditions, then he must not use the website and the services of the Company.
1.4. Only those who have full legal capacity have the right to use the Website.
1.5. The User who wishes to use the services provided by the application, must state his true, complete and valid personal information and ensure that this information remains accurate and complete at all times.
2.3. You also agree that the Company is not responsible to you or any third party for interrupting or canceling your access to our Website or parts thereof.
2.4. The data of the Website is accessed only by the Head of Website Management and authorized personnel of the company.
2.5. By using the services of the Company, as a User you accept as part of the contractual relationship between the parties, that the Company may communicate with you, through your contact details that you have entered on the Website in order to provide the services.
3.1. The final customer-excursionist is obliged to comply with the rules, instructions and directions of the company and the person in charge of each excursion before and during the excursion.
3.2. The tour operator has the right to exclude from the trip any tour-end customer, if he does not comply with his rules, instructions and directions, as well as if his behavior is offensive, annoying or dangerous to other tourists.
Also, any refusal of the excursionist-end customer to use the necessary equipment either from the beginning or during the excursion implies his exclusion from it.
3.3. In the above cases of exclusion, the final customer-excursor does not receive compensation or refund of part or all of the price of his participation.
3.4. The Company is not liable for failure to fulfill its contractual obligations, if this omission is the result of force majeure, provided that the alleged force majeure is proven.
3.5. Force majeure means any unforeseen and unavoidable event that makes the performance of the contract absolutely impossible. More specifically, it is not responsible for events and situations, force majeure which may lead to non-execution or improper execution (including delays) of the activity, as indicative and not restrictive for any weather conditions, strikes, blockades (roads, places, etc.). .), accidents, delays, changes or cancellations of means of transport, earthquakes, pandemics, fires, etc. as well as for culpable actions or omissions of third parties.
3.6. The Company is not responsible for any damage to the customer’s equipment (either during the excursion or during the transport of the equipment by boat or air).
3.7. The Company does not provide security services. Therefore it has no responsibility for any loss of the personal belongings of the excursionists – end customers. Each customer-traveler is responsible, throughout the trip, for the safekeeping of his passport, money, tickets and personal belongings in general. If anything is lost, whatever expenses are needed will be borne solely by the excursionist.
3.8. It is the responsibility of the excurstionists to provide all the certificates and supporting documents needed to travel such as passports, visas, army certificates, vaccinations, negative rapid / self test etc. Children 12 years and older must have their own passports .
4. Rules of Participation
4.1 The participant (customer) must have the required skills, knowledge, experience and the necessary equipment, required for his participation in the “activity” in which he is going to participate, and have taken into account the forecasts for the general weather conditions during the “activity” in question.
4.2. The participant must judge whether his health condition allows him to participate in a specific “activity” and, if in doubt, consult a doctor. In case the participant has a health problem, he / she must inform the organizers when registering, while depending on the nature of the activity, he / she may be asked for the prior written consent of his / her doctor. The Company is not responsible for possible risks to the health and physical integrity of any participant, associated with participation in any “activity” if he has not informed properly, in a timely and complete manner.
4.3. The participant must be aware of the requirements and the risk of the “activity” in which he participates, and he himself responsible for his personal safety. If he is not fully aware of the requirements and any risks involved in this “activity”, he must ask for a detailed description from the organizers, who will provide it.
4.4. The participant must have completed the 18th year of age at the scheduled date of the “activity”. Exceptionally, people under the age of 6-18 may be allowed to participate in an “activity” if they are accompanied by their parents or another person or guardian.
The participant is obliged to comply with the rules, instructions and directions of the Company and the leader of the activity before and during the “activity”. The leader of the activity has the right to exclude from the “activity” any participant, effective immediately, if he does not comply with these rules, instructions and directions, as well as if his behavior is indecent or annoying to other participants. Also, any refusal of a participant to use the necessary equipment either from the beginning or during the “activity” implies his exclusion from it.
4.5. The personal data of each participant, which he provides to the Company, including his level as well as his state of health must be true and accurate. In the event that the participant provides the Company with false or inaccurate information or conceals critical information in particular about his state of health or his ability to meet the requirements of the specific “activity”, he is solely responsible for the consequences.
Registration for participation in an activity is done – as soon as possible, for its best organization – through the website of the Company or with an incoming message in the email: [email protected] with the full required information. The participation is secured only if the full price for the participation and / or the advance payment is paid, as determined by the Company.
4.6. The minimum number of participants is defined in detail in each individual “activity”. Therefore, the “activity” may not take place, if the minimum number of participants is not met, in which case the Company will inform by email the participants without any other obligation of the Company.
4.7. Participants must be on time at the point of departure for the “activity”, which is set by the organizers and must strictly observe the departure times in each case and the duration of the stops, determined by the leader of the activity. It should be understood that not adhering to the timing accurately can lead to unwanted program changes, delays and problems among participants. The inconsistency of any participant gives the leader of the “activity” the right to ignore him, so the inconsistent is not entitled to any refund of the “activity” or any other compensation.
4.8. The leader of the “activity” has the right to alter or even cancel the completion of the “activity”, if in his judgment the local weather or other conditions do not ensure the safety of the group or the adequate execution of the activity.
4.9. Any complaint should be reported immediately to the leader of the activity during the activity.
The duration of the “activities” mentioned in the program are approximate estimations and depend on the weather conditions, the needs of the team and any other factor that may affect them.
4.10. Participants understand that any placement in hotel rooms or on the sailboat, where overnight stay / s is required, is done in random order without specific preferences, because the specificity of each room is not known.
4.11. The Company has paid every possible care and has made the possible provisions for the correct and successful organization of each activity. However, he is not responsible for events and situations, which are outside his sphere of influence and which may lead to non-execution or improper execution (including delays) of the activity, such as – completely indicative – for any weather conditions, strikes, blockades (roads, premises, etc.), accidents, delays, changes or cancellations of means of transport, etc., as well as for culpable actions or omissions of third parties. In these cases the Company is not responsible for any damage.
Date of last modification 06 / 02 / 2022